DON’T HAVE AN ACCOUNT OR HAVING TROUBLE LOGGING IN?
Contact Us
Finding the right insurance coverage can be confusing. We’re here to help by phone or live chat. When you contact our Customer Support Center, you’ll
always talk to a real person located in Idaho.
- Real People
- By Phone
- Live Chat
CUSTOMER SUPPORT CENTER
When You Can Reach Us
Hours of Operation
Monday – Thursday
8:00 AM – 5:00 PM
Wednesday
9:00 AM – 5:00 PM
Friday
8:00 AM – 1:00 PM MT
* Hours may vary during Open Enrollment and holidays
CALL US
855-944-3246
Idaho-based experts.
LIVE CHAT
Chat With Us
Look for the speech bubble in the corner of the page during support hours.
HOW CAN WE HELP?
Who to Contact
Pick the topic closest to your question and reach the right experts directly.
QUESTIONS ABOUT INSURANCE
Marketplace Coverage
For general questions about health insurance, Qualifying Life Events, the application, or enrollment process.
TAX CREDITS & ENROLLMENT
Eligibility & Enrollment Help
Questions about Advance Premium Tax Credits, income eligibility, applying, or finalizing your enrollment.
MEDICAID
Medicaid Questions
If you’ve been directed to Medicaid or want to confirm your Medicaid eligibility status, contact the Department of Health and Welfare directly.
ALREADY ENROLLED?
Plan Benefits & Claims
For questions about your specific plan’s benefits, claims, billing, or provider network, contact your insurance carrier directly.
FOR EMPLOYERS
Employer-Offered Insurance
Questions about offering coverage through Your Health Idaho as a small business, including SHOP and HRA options.
Support Request Form
If you have additional questions and don’t have an account, or need to submit documentation and are having trouble logging in to your account, submit a Support Request Form and our Idaho-based team will follow up typically within two business days.
WE’RE HERE FOR YOU
WE'VE GOT YOU COVERED
Whether you’re ready to enroll, exploring your options, or just need a question answered, our certified Idaho experts are here to help at no cost.